Discover Our Transparent Pricing Models
Empowering Research with Clear and Flexible Pricing
Explore our tailored pricing solutions designed to support researchers and core facilities. Choose from subscription tiers, pay-per-use options, and custom enterprise plans to best fit your needs.
Subscription Tiers for Core Facilities
Basic Plan
Essential Features for Emerging Facilities- Core Facility Listing
- Access to Limited Features
- Basic Scheduling Tools
- Community Support
- Monthly Analytics Report
Standard Plan
Enhanced Tools for Growing Facilities- Priority Listing
- Advanced Scheduling Tools
- Comprehensive Analytics
- Email and Chat Support
- Monthly Performance Insights
- Customizable Dashboard
- Access to Exclusive Webinars
Premium Plan
Comprehensive Solutions for Leading Facilities- Top Priority Listing
- Dedicated Account Manager
- Advanced Analytics and Reporting
- 24/7 Customer Support
- Custom Integration Options
Flexible Pay-Per-Use Options
Our pay-per-use model offers researchers the flexibility to pay only for the services they use. With transparent transaction fees and a seamless payment process, you can focus on your research without worrying about hidden costs.
Transaction Fees and Payment Process
We ensure a straightforward payment process with clear transaction fees. Each service usage is billed individually, providing a detailed breakdown of costs. Secure payment gateways guarantee the safety of your transactions.
Explore Our Custom Enterprise Plans
Billing and Subscription FAQs
Get answers to your most pressing questions about our pricing models and services. We aim to provide clarity and support for all your research needs.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers. Please contact us for more details on payment options for enterprise plans.
Can I upgrade my plan at any time?
Yes, you can upgrade your plan at any time through your account settings. Our team is also available to assist you with the transition.
What is your refund policy?
Refunds are available within 30 days of purchase for annual plans. Monthly plans can be canceled at any time, but refunds are not provided for partial months.
Do you offer discounts for educational institutions?
Yes, we offer special pricing for educational and non-profit institutions. Please contact our sales team for more information.
How do I manage my subscription?
You can manage your subscription through your account dashboard, where you can update your payment information, change plans, or cancel your subscription.
Is there a setup fee for new accounts?
No, there are no setup fees for new accounts. Our platform is designed to be user-friendly and easy to navigate from the start.